I Want to Thank You.

Around the holidays our actions reflect the sentiment of the time. What happens if you practice these behaviors year round?

Ask Penn State if They Can Measure the Value of Culture

Business leaders find it difficult to measure the impact of culture. However, culture has a real, tangible effect on the success of any company. Understanding its true value can help your company’s ability to grow and innovate. It can also impact the relationship your customers have with your brand. What is the ROI of your culture?

Killing Customer Loyalty One Coupon at a Time

Coupon sites are losing popularity. Merchants are finding out that deeply discounting products and services may not be the answer to creating customer loyalty. However, there are some steps you can take to gain and retain customers.

You’re Dying From Cancer, But I Didn’t Tell You.

Imagine your doctor failing to tell you that you were dying because he was worried you wouldn’t have the money to seek treatment. As trusted advisers to our clients we may be guilty of doing the same thing. Whether you are in banking, finance, or even coaching, it is important to have the courage to let clients know what they need to remain “healthy” in this economy.

Sometimes the Best Way to Win is by Finishing Third

Sometimes it isn’t best to finish first. What we can learn from others that may give us a competitive advantage.

Why I Love What I Do. (And Why You Should Love What You Do Too!)

There is a lot of talk about doing what you love. Here are some steps you can take if you feel trapped in a career that doesn’t fulfill your personal growth.

The Impact of September 11

The events of a decade ago continue to influence us today. Can we apply our resolve to the current challenges we face?

Growth is Out There. Are You Bringing Your Best Game to Get It?

Even with all the bad news about the economy, people are still spending. They are just making different choices than in the past.