Unfortunately, many companies are now sacrificing service because demand is high. Labor shortages and increased customer demand has made for some pretty challenging situations. How you handle them matters.
Gallup surveys show 74% of employees are actively looking for new employment. Employee engagement is relatively unchanged from where it was 15 years ago. Many leaders are taking superficial action, but talent is still walking. So what can you do about it?
Business leaders will tell me they never have enough. There’s never enough time. Never enough money. Never enough talent. It seems the only thing there is an endless supply of are shortages. Does this sound like you?
Planning is an important element of business. Having a working action plan can make the difference from having record sales or going bust.
Many successful entrepreneurs have grown an enterprise that extends beyond their own skillset. Work is either delegated to outsourced contractors or a handful of employees. This helps complete more projects and grow sales. Yet I found many owners suffer from a common trait that doesn’t discriminate based on the size of business or number of employees.
Asking what you want is a grounding question. When applied to a particular scenario it can help a leader resolve issues.
Are you all about relationships or transactional? Seems silly, right? Of course you are not transactional. You love your customers! But do they love you?
The only way to achieve balance is to realize you will never have it.